Remote laptop returns, made easy
No setup fees, recurring subscriptions, or contracts!
Need a laptop back? We’ll send your employee an easy-to-pack padded laptop shipping box, a prepaid return label, instructions, and reminders along the way. Just give us their address and your address, and we’ll take care of the rest.
Scalable pricing, API integration, and unlimited users. Try Retriever Enterprise
3,000+ 4,000+ companies
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Retriever is the only platform custom-built to help you easily set up and track laptop returns — whether it’s one or thousands at a time. We’ve helped IT, HR, workplace experience, and operations teams at leading companies get tens of thousands of laptops returned quickly, safely, and reliably.
Now serving companies and employees in both the USA and Canada!
Meet some of our customers
How it works
Starting the retrieval process
Select your country, give us your employee’s address and your company address. After that, we’ll take care of the return process from start to finish.
We ship a laptop return box to your employee
We’ll ship your employee a sturdy, easy-to-pack padded laptop shipping box (with all the packing materials they need). We’ll let them know when the box is in transit, and communicate with them throughout the process.
You get your laptop back quickly and safely
You’ll receive tracking updates and responsive email support during the return process. Get your laptops returned quickly and safely, and save valuable time and resources along the way. Laptop returns, made easy.
What’s included in a Laptop Return
Padded shipping box
We use sturdy, environmentally friendly padded boxes that fit a laptop (and charger) or a monitor (with stand and cables). Our laptop shipping box is easy to pack so your device gets returned safely.
Peace of mind for you throughout the process.
Prepaid shipping
We’ll ship a box directly to your employee within 1 business day of receiving your order.
Inside the box, your employee will find a prepaid self-stick return label addressed to your company. No printer needed.
Packing materials
Our box also contains easy packing/shipping instructions and tape to help your employee ship the laptop promptly and safely.
A seamless experience for your employee means a faster equipment return for you.
Employee email comms
We’ll take care of communicating with your employee about the laptop return. We’ll let them know that a laptop box is on the way, and notify them when it’s delivered to their address.
If your employee delays shipping the laptop, we’ll send them friendly reminders.
Tracking and visibility for you
We’ll keep you posted throughout the process: when we ship the laptop box to your employee, when it arrives at their address, when your employee ships the laptop, and when the laptop arrives at your company destination address.
We’ll also let you know whenever we send reminders to your employee.
Data destruction and laptop disposal
Secure remote laptop retrieval, data destruction, and environmentally conscious disposal. Earn rewards for future laptop return credits.
Responsive support
Our team is here to help you and your employee if any questions come up during the return process.
We’re committed to saving you valuable time and effort on your remote laptop returns, and we make it easy for your employee to return equipment quickly and safely.
Retriever is the right solution for your laptop return needs
Whether you work at a startup, SMB, or large corporation, Retriever makes the laptop return process seamless and hassle-free. We save you and your team valuable time and resources, freeing you up to focus on more important work.
A perfect fit for
IT teams
HR teams
Workplace experience
Operations
Our laptop shipping box is environmentally friendly, made of all recyclable materials.
What people are saying
“So far, we've had great luck with Retriever, our laptops have been coming back more reliably, and the process is working great for us and saving our HR and IT teams a lot of time!”
IT Manager
NYC tech company with 500 employees
“As an HR professional, I often have to get company-provided devices back from employees. This has proven to be quite difficult for me in the past, but Retriever made it so simple! I'll certainly use it again!”
HR Manager
Texas healthcare company with 2,000 employees
“I just wanted to say THANK YOU for this service. Makes the offboarding process so much easier — we're a remote team with distributed employees, so this is so helpful.”
IT Director
Denver startup with 300 employees